dell computer not recognizing headphones

Referencesįor more information about Windows power states, see System Power States. I've tried all possible methods found on here (reinstalled the drivers, use RtkNGUI64.exe to detect the headphones when I plug them in and choose every combination like mic, heaphones, headset, earpods, etc.) but didn't managed to make them properly work. If this doesn't work, restart the computer. When the issue occurs, the functionality of the devices can be restored by reattaching the Thunderbolt Dock. Device Manager might show yellow exclamation points and Code 10, Code 24, or Code 43 for those devices. In this scenario, the devices stop working. During this activity, you plug or unplug the dock. The system enters or resumes from a Modern Standby, Hibernate (S4), or Soft Off (S5) power state.You connect the Thunderbolt Dock to the computer so that devices on the Thunderbolt Dock are enumerated.For example, a keyboard, mouse, and USB encryption key are attached. If not prompted, then no need to restart. On the Update Driver Warning box, click 'Yes' (install the driver). In the list of devices, click 'High Definition Audio' (the native driver). Put a check in the box 'Show compatible hardware' if not already checked. On the Update Driver Warning box, click 'Yes' (install the driver). Click 'Let me pick from a list of drivers on my computer'. In the list of devices, click 'High Definition Audio' (the native driver). I have a Precision 7520 laptop, and I am trying to use an external microphone.

On a Thunderbolt Dock, several devices are attached. Put a check in the box 'Show compatible hardware' if not already checked. Many users who updated their Windows 10 computers with the 1903 update reported that their computers werent recognizing their headphones, so they couldnt.

On a computer that's running any version of Windows 10 or Windows 11, you enable Fast Startup.

This article provides a workaround for an issue in which devices that are connected through a Thunderbolt Dock stop working after the computer resumes from a power state.Īpplies to: Windows Client Original KB number: 4532436 Symptoms

Dell computer not recognizing headphones